Help & FAQ

If you order through our Shop, the payment is processed through our partner, Square.

Direct orders can be paid for by any of the following methods:-

PayPal, Bank-transfer
If you are in the local area, we can take payments in Cash, Contactless (Card, Phone, etc.), Chip and PIN.
Over the phone using Credit or Debit card (but may be subject to a small surcharge)

We accept VISA, V-Pay, Mastercard, Maestro, American Express, Google Pay (Wallet), and Apple Pay

Belt length is not the same as your waist size. The best way of measuring the size of belt you need is to measure it from an existing belt. The length you need is from the most-frequently used hole to the point at which it starts to go around the buckle (usually where the prong appears at the "buckle-turn" - where the belt is permanently attached to the buckle).

For help in sizing, download our belt guide/order form

I cannot guarantee that this will give you the correct belt size, but a rule of thumb is 2 inches (50mm) bigger than your waist size measured against your skin.

The length is from the buckle-turn to the middle hole. My belts are usually 5-holes, 1 inch apart, and 2 inches from the last hole to the tip of the belt. My dog collars are usually 7 holes, 0.5 inch apart.

For help in sizing, download our belt guide/order form

Full grain leather is the uppermost section of the hide, including any scars or other marks that were made during the life of the animal. In my opinion it is the best leather for the work I do, and it has the finest (most dense) grain, giving a hard-wearing, strong leather, and each piece will have its own character. (Commercially, many companies will use "top grain" - this is a sanded and refinished version, so the surface is just below the full-grain, but still has a fine grain, hard-wearing finish, but the scars, etc., are sanded out)

No - "genuine leather" is the lowest grade of leather and is frequently low-grade leather layers bonded together! We only use full-grain leather (the highest grade).

The leather - the highest quality is full grain leather
Hand-stitched buckle turn (where the leather attaches to the buckle)
A high quality buckle

Squared and edged buckle loop - the loop (or keeper) that the tongue of the belt passes through after it has been passed through the buckle. On lower quality belts this is not shaped - so look for this to be squared off, and the edges to be shiny, showing it has been slicked to provide a long-lasting edge that won't become "dog-eared" or "fuzzy"!

Properly finished edges - the edges of the belt should be rounded and shiny. After the leather is cut, the raw edge is bevelled, then "slicked" (rounded and the fibres compressed), and finally a protective finish applied!

We can make it (probably!). We design as well as make all our products, so if you can't see what you want, it's probably because nobody has asked us for one yet. To see what we can do to help email us, or message us on facebook and we'll get back to you as soon as we can (usually within an hour or so!)

Made in Wales - in fact Made in Gwynedd (hence the name!)

We are based in a small town in north Wales, in the heart of Eryri (Snowdonia) (we were formerly based in a coastal village in Pembrokeshire), and wherever possible we use UK suppliers for leather, components, and tools. For example, our leather comes from a UK supplier, and the brass buckles we use are cast in a UK foundry.

All our items are hand-stitched, using traditional saddle-stitch. This is a double-hand stitch, with two needles being used.

Saddle-stitch is not only very strong, but unlike machine stitching the threads are independent, not linked together: this makes saddle-stitch stronger, and more resilient - if a stitch becomes damaged in use, it has little effect on the rest of the stitching (unlike machine stitching, which can quickly "unravel").

Our "go-to" thread is waxed braided polyester. This is not only very strong, but also has great resistance to wear, and to the elements.

In cases where particularly heavy stresses are going to be put on the seam, we can use copper, steel, or brass rivets to reinforce it.

Probably. We can recondition many items:-
Cleaning and feeding leather
Restaining
Restitching seams
Replacing panels and straps
... etc.

Each repair job is different, so to see what we can do to help email us, or message us on facebook and we'll get back to you as soon as we can (usually within an hour or so!)

Sorry we haven't answered your question yet - but we will. Message us on facebook, or drop us an email - the more questions we get, the better this page will be, so we're really grateful to hear from you!